Biography
Biography: Carol Apt
Abstract
Gone are the days when the public perception of bullying was that it occurred mainly in residential neighborhoods and on school playgrounds, and that bullies were children whose parents had not taught them 'proper' values and behaviors. This presentation will consider the serious problem of the bullying of nurses, sometimes by other nurses, who are employed in health care settings. Regardless of the job titles of the perpetrators, the bullying of nurses can have deleterious effects on a number of areas such as: job performance, morale, productivity, turnover, and patient care, to name a few. This presentation will examine possible antecedents to such bullying behaviors as well as some of the interventions that have been undertaken to ameliorate those situations.